Free standard shipping on U.S. orders $40+

Customer Care

Shipping Policy

Last updated

The short version

We ship within the United States only. Orders of $40 or more before tax qualify for free standard shipping, and faster options cost extra. Most orders leave our roastery within 2 business days, and how fast yours arrives depends on the shipping speed you choose at checkout.

Where we ship

We ship to addresses in the United States. We don't accept international orders.

Free shipping

Your order qualifies for free standard shipping when it reaches $40 before tax. Faster shipping is available at checkout for an additional cost, even on orders over $40.

Handling time

We roast your coffee after you order, so it ships fresh instead of sitting on a shelf. Handling typically takes up to 2 business days before your order ships.

Delivery speed

How quickly your order arrives depends on the shipping speed you choose at checkout. You'll see the available options and their costs before you pay.

Problems with a delivery

If your order arrives damaged, incorrect or incomplete, or never arrives at all, our return policy explains what we cover and how to reach us.

Contact us

Questions about an order? Reach us through our contact page with your order number, and we'll reply by email.